FAQs
Returns policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Delivery timeframes
Delivery times vary depending on your location.
Standard AU shipping generally takes 5 - 8 business days.
Express AU shipping generally takes 1 - 3 business days.
We'll work to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
What will the 500ml compartment actually fit?
The stainless steel compartment is like bonus storage space to complement what you already carry everyday. It’s perfect for small essentials that you like to keep near you like car keys, lip balms, gum/mints, snacks etc.
Will it fit in my car cup holder?
It won’t fit in car cup holders. Our bottles are built to be larger to hold more liquid - 1L to be exact as well as a 500ml functional storage base. It’s also what makes them stable to hold your phone securely when placed on a flat surface.
